Contact Us

For most locations in Brisbane, we can schedule an initial assessment within 2-3 business days. Regular service can typically begin within one week after the assessment, depending on your specific needs and our current schedule. For urgent situations, we offer expedited service options.

To provide an accurate quote, we'll need some basic information about your pool: approximate size/dimensions, pool type (concrete, fiberglass, vinyl), current equipment (filter, pump, heater), specific issues or concerns, and your location. Photos are helpful but not required. For the most accurate assessment, we recommend scheduling an on-site consultation.

No, you don't need to be present during routine maintenance visits as long as our technicians have access to the pool area. Many of our clients provide gate codes or spare keys for access. After each service, we'll send you a detailed digital report of the work performed and any recommendations.

We service all Brisbane metropolitan areas and surrounding suburbs, including Forest Lake, Ipswich, Logan, Redland Bay, and the Gold Coast. For locations beyond these areas, please contact us to discuss service availability and any additional travel fees that may apply.

We accept multiple payment methods for your convenience: credit/debit cards (Visa, Mastercard, American Express), direct bank transfers, PayPal, and recurring automatic payments for maintenance plans. We can also arrange for quarterly or annual billing to simplify your pool care expenses.